Monday, August 17, 2015

Thanks for the memories.

This week a small gesture reminded me that the rewards of the hospitality business come from personal encounters with guests. When we operated The Inn at Cooperstown, we felt that the world came to visit us. Our guests enriched our lives in countless ways.

A few days ago, as an English family prepared to depart after a four-day stay, their two daughters Abi (age 7) and Billie (age 5) created sweet hand-made notes with expressions of their gratitude.

This summer we have been graced with lovely guest interactions and we've meet wonderful people from all walks of life. To describe just a few...Agnes and her brother Daniel shared excursions with us, to Ile de Re, Talmont, Rochefort, and Chatelaillon-Plage. They joined other guests in helping to celebrate Mike's birthday with an unexpected cake and champagne toast. Another Daniel entertained us with songs representative of his passion for American jazz and early Rock music. Visitors from Alsace, Patrick and Marie-France and their charming children joined us for many dinners including a gourmet picnic on the beach followed by an amazing concert. Our very first house guests, Jacqueline and Alain, retirees from the south of France, enjoyed asking questions about the U.S. and our lives there.

Most travelers have a smattering of English or more. We attempt to use our French as much as possible. Hand signals, the help of a dictionery, and translation by our host make it possible to convey our thoughts.

As the summer draws towards a conclusion, I wish to thank Abi and Billie for all the sweetness they shared with us. And I want to acknowledge the other guests for their kindness and concern for us during this summer. When I recall this experience, I will remember the many special moments, smiles, laughter, and conversations we shared together. Merci!

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